Improved performance and stability in Illustrator 24.0

[Om Nath Jha]

We’re committed to provide you a stable and better product in every new release and we fixed a lot of issues reported by you in this release. For example, issues related to typography, file versioning, gradients, and more.  

Please check this link for more information.

Feedback and questions:   

Reply to this post to share your feedback on this feature, and any questions you have around using it. Our team of experts here will do their best to assist you.

[gabriela_irene]

That's a lie! It's worse now with this new update. This is unexcepctable for the amount we all pay. My classmates and I can't use certain tools to complete homework assignments. Your customer service should be 24/7 or at least 7 days a week

[RVSPHIL]

Yeah, here's the response I just received from adobe tech support on why adobe believes paid subscribers to be beta testers and why they cannot properly release a tested update prior to releasing it:

[quote]

SACHIN

Philip, the application cannot be launched without testing the softwares and let me check where you are facing the problem so that I can assist you in a better way.

[/quote]

By the way, since I know you all are waiting on the edge of your seat....after 40 minutes of back and forth (it takes Sachin 5-8 minutes to respond each time), no...we're still not up and running. We didn't even get to troubleshooting or him reviewing the log file I sent. 40 minutes of wasted, frustrating time. I'm in the office on my weekend trying to get this fixed so I can get work done that I couldn't finish this week after the updates trashed most of my adobe software productivity.

[xiaonanq46516746]

Now the 24.0 AI straight up can't open, and the files can't be eddited in older version, and I need to turn in a big work tomorrow, you are ruining my life. I can either shoot myself in the head or suit the crap out of you irresonbonsable greedy ****** ******.

[seand59670113]

Slow! Crashing more than ever!

[wdburgdorf]

"Improved performance and stability" - Do you even believe that yourself? I'm so sick of that marketing talk.

AI24 does not even start properly. Either hangs on a silly start up animation or crashes right away when trying to open anything. Support is friendly, at least. But slow and useless.

[RVSPHIL]

Exactly

[jasam52991091]

We are using adobe ilustrator to beautify our website addressed at adevnatural.com. Thank you very much for producing stable AI version

[HEX Design]

You committed to provide you a stable and better product and you failed. Expanding ANY toolbar window takes 2 sec!

[Monika Gause]

Please contact Customer Care. They can login to your system to check this out.

http://helpx.adobe.com/contact.html

[Om Nath Jha]

Hi all,

Request you to search for discussions similar to the issues you are facing or create a new discussion so that we can assist. Every issue can be unique and need different approaches or troubleshooting steps.

Thanks,

Om