I have encountered a problem while using the Illustrator 2023 27.0. on iMac in the presentation mode, my keyboard is not functioning properly. In other words, I cannot exit the mode, nor can I scroll through slides. The feature starts working after 15-20 clicks, sometimes not even then. Is there a way to fix this problem?
Thanks for reaching out. First, I would recommend updating to v27.0.1. If that doesn't help, would you mind resetting Illustrator preferences and seeing if that helps? If it doesn't, would you mind sharing a few details along with the one asked by Monika:
Mac system specification ( a screenshot of "About this Mac" from the Apple menu)