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Insufficient memory was available to complete the operation

New Here ,
Nov 28, 2023 Nov 28, 2023

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Hi
"Insufficient memory was available to complete the operation" message when trying to place a JPG image.
System:
Windows 11 Pro 64bit
64GB RAM
650GB free space on scratch disk
Illustrator 28.0 reinstalled
Video card: Nvidia GeForce RTX 3080


Placed file:
117MB CMYK JPG

 

Thank you!

TOPICS
Import and export , Performance

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Adobe
Community Expert ,
Nov 28, 2023 Nov 28, 2023

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It's likely that a 50,000 x 30,000 pixel image is too large for Illustrator to process.

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New Here ,
Nov 29, 2023 Nov 29, 2023

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Thank you Doug,
I assumed so, but...
Is that a fact? if so, do you know what are the lemitations?
BTW, Tiff and Psd files with same pixel dimenssions do works... and these files are huge (weight wise)

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Community Expert ,
Nov 29, 2023 Nov 29, 2023

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I don't know it is a fact, only from empirical evidence.

I don't know why PSD/TIFF files of similar dimensions would work instead.

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