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Interesiting Problem

New Here ,
Jul 04, 2023 Jul 04, 2023

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I was working on my MacBook Pro in adobe illustrator. I entered Adobe's Creative Cloud and Illustrator did not appear as installed and it gave me the option to install it, the only thing that happened was that it reinstalled it and I lost the settings. Does anyone know what this problem may be due to? Malware? My antivirus says it's all OK. Maybe an Adobe failure?

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Bug , Sync and storage , Tools

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Adobe
Community Expert ,
Jul 04, 2023 Jul 04, 2023

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Did you change language?

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New Here ,
Jul 04, 2023 Jul 04, 2023

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Not, why? And I want to emphasize that right now I only have one ILLUSTRATOR installed, it's not that it has been duplicated

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Community Expert ,
Jul 04, 2023 Jul 04, 2023

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I just wanted to check. If you change the install language in the CC app, it will show that Illustrator can be installed (even though it still is installed). If you than click install, it will add another language, but not another Illustrator.

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Community Expert ,
Jul 04, 2023 Jul 04, 2023

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Did AI write this?

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Community Expert ,
Jul 05, 2023 Jul 05, 2023

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Smells like AI

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