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iPad Pro crashing with illustrator

New Here ,
Dec 03, 2023 Dec 03, 2023

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I'm opening a new board and then as soon as I click a tool it closes the whole app. What is happening!? I've already checked updates and what not. 

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Adobe
Community Expert ,
Dec 03, 2023 Dec 03, 2023

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Did you also already turn off the Apple Pencil effects in the system?

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Explorer ,
Dec 04, 2023 Dec 04, 2023

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from what i have read, illustrator for ipad doesn't work with os17.

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Adobe Employee ,
Dec 19, 2023 Dec 19, 2023

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Hi @Matthew34020793d5rp,

 

I'm sorry to hear that you're experiencing issues with Illustrator on your iPad Pro. To address this, I recommend updating the app to the latest version, 3.0.6, which includes bug fixes and performance improvements.

 

If the problem persists, try restarting your iPad and reopening Illustrator. If the issue continues, please let me know.

 

I hope this helps and your Illustrator experience improves soon.

 

Best regards,

Anshul

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