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iPhone Screenshot (PNG) inverted colors

New Here ,
Mar 23, 2018 Mar 23, 2018

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Hi there, i want to import screenshots from my iphone (PNG) but the colors get inverted.

Got some one the same problem? How can i fix it?

best regards

Andreas

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correct answers 1 Correct answer

Community Expert , Mar 23, 2018 Mar 23, 2018

AndreasMoskopp  wrote

it's a littlebit awkward but AI does not support 16bit pictures

(idk why?)

Hi Andreas,

The "why" is easy to answer: because the engineers did not program it into Illustrator!

To make a feature request (or to see if it's being worked on) go to:

Illustrator Feature Requests

Please post the link back here. Now that phones are taking 16-bit pictures, more people are likely to want this.

Best,

Jane

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New Here ,
Mar 23, 2018 Mar 23, 2018

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Fixed it - but not satisfied

The problem was, that new iphone screenshots were taken with 16bit.

Illustrator works only with 8bit - at least I know no way to switch to 16 bit. Or does someone know a solution?

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Community Expert ,
Mar 23, 2018 Mar 23, 2018

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Illustrator can't be switched. But maybe you can switch the iPhone.

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Community Expert ,
Mar 23, 2018 Mar 23, 2018

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What happens when you open the pictures in Photoshop?

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New Here ,
Mar 23, 2018 Mar 23, 2018

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thats no problem. They opened with 16 bit/channel.

I transformed the screenshots with PS in 8 bit, so i can use it with AI - it's a littlebit awkward but AI does not support 16bit pictures
(idk why?)

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Community Expert ,
Mar 23, 2018 Mar 23, 2018

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AndreasMoskopp  wrote

it's a littlebit awkward but AI does not support 16bit pictures

(idk why?)

Hi Andreas,

The "why" is easy to answer: because the engineers did not program it into Illustrator!

To make a feature request (or to see if it's being worked on) go to:

Illustrator Feature Requests

Please post the link back here. Now that phones are taking 16-bit pictures, more people are likely to want this.

Best,

Jane

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New Here ,
Mar 23, 2018 Mar 23, 2018

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The "why" is easy to answer: because the engineers did not program it into Illustrator!

WOW -  you're so smart! 😉 But honestly that would be great! Go on Dev's, lift Illustrator up to 16 bit  - at least the imported pictures!

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Community Expert ,
Mar 23, 2018 Mar 23, 2018

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LATEST

AndreasMoskopp  schrieb

WOW -  you're so smart! 😉

ACP and MVP are just volunters and helping in our spare time.

We don't have insights as to why something is the way it is.

You won't reach the "Dev's" in here, but via the link Jane-e posted.

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