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Is CS6 compatible with OS X El Capitan? Specifically Illustrator and Photoshop., Is CS6 compatible with OS X El Capitan? Specifically Illustrator and Photoshop.

New Here ,
Sep 30, 2015 Sep 30, 2015

Before I update  my MacBook to OS X El Capitan, I want to make sure I'll be able to use Photoshop and Illustrator (CS6 - updating to CC is currently not an option for me). Thanks!

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correct answers 1 Correct answer

Adobe Employee , Mar 18, 2016 Mar 18, 2016

Hi,

Illustrator CS6 is not officially supported on OSX El Capitan.

Refer to the system requiements here: System requirements | Adobe Illustrator

-- Ashutosh

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replies 184 Replies 184
Community Beginner ,
Oct 29, 2015 Oct 29, 2015

An external or additional internal drive with the "experimental" OS surely is advisable. I am handeling it like that in the hope that some future update either of CS6 or El Capitan is going to fix the issues. In the meantime I can work with the functioning Yosemite/CS6 combination. Good luck!

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Community Expert ,
Oct 29, 2015 Oct 29, 2015

CS6 is EOL (End of Life) and will NEVER be updated for either new Mac or Windows operating systesm

Apple has put out a 10.11.1 bug fix update, but since CS6 is EOL, you update at your risk

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Community Beginner ,
Nov 02, 2015 Nov 02, 2015

John, you keep repeating that like you really want it to be true but I agree with those who say Adobe has an obligation to support the software I bought less than three years ago.  No, they don't have to supply new features etc. but they should provide basic patches for OS compatibility.

Even if I ended up with no recourse legally, they could certainly lose me as a customer and a supporter.  I've been a TV producer for 15 years and I make a lot of decisions regarding creative software.  For example, I was a driving force in causing my current employer to change to Adobe CC from Avids.  Now that's done and we're not going to undo it but what will I say to the next group that needs me to recommend a creative video platform?  If I have a bad personal experience with Adobe and I migrate my personal studio to another platform, I'm not going to recommend Adobe professionally.  They are, after all, the underdog in video editing with Avid being the industry standard. 

I had been planning to upgrade my personal rig to CC when I upgrade to a newer Mac but ever since CC was rolled out without much consideration for the upgrade path most of us were expecting, Adobe has rubbed me the wrong way.

So that's my two cents, ignore those of us who still have a CS6 machine around at your own risk as reputation goes a long way....In the meantime I guess I'll wait to upgrade my OS.

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Guest
Nov 02, 2015 Nov 02, 2015

I agree with you Terry.

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Community Beginner ,
Nov 10, 2015 Nov 10, 2015

John is obviously someone on Adobe's payroll somewhere/some-fashion.  There is NO WAY an Adobe employee would be able to write this, but considering John's lack of compassion for what is blatantly and Injustice For All (Metallica Ref for those who know) and STILL repeats his own previous postings with bile straight from a marketing department, then I have to rest my case; Adobe Spook!!!!!

For someone who is an "MVP" I would have to question the validity of the status when he obviously doesn't give a rat's arse about the majority of people being screwed over; ergo, Adobe Affiliate.......  Secondly, no comeback to my comment?  Either the person knows they're on a losing argument or they are simply unable to engage in a case of The People VS Adobe.  Cheers John!  You're really showing us Users your MVP worth!  How much have you spent on Adobe to get those letters for your handle????   If anything, you should be using your "status" to argue our legitimate case...... Most disappointing indeed!

ONCE AGAIN TO ALL...........

If you have ANYTHING where Adobe categorically states that they are not trying to force upgrade, PLEASE POST IN THIS FORUM!!!!!!!!

I am a big believer in people power.  The fact they still sell CS6 means they HAVE to support it!!!

VIVA LA REVALUCION

Adobe, get real or burn in your own pit of lies!  I really do DARE anyone to try and argue the contrary with me on this one, in fact, I relish the thought of it!!

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Explorer ,
Nov 10, 2015 Nov 10, 2015

Isn't it strange the complete lack of concern for paying customers on Adobes end. MVP's—who have just been part of these online forums leading contributors—are telling us that CS6 is EOL.

Employed by Adobe?, NO. If they are, than the complete lack of compassion and concern for CS6 users is sad.

I will be using CS6 for as long as I possibly can. Being strong armed into buying a non-tangible piece of software is bad business IMO.

BTW.......Top contributor incentives (MVP's)

In addition to the leaderboard and points program, Adobe recognizes top community participants through its rewards program. The prizes are intended to reward exceptional community contributions and encourage continued participation among top contributors.

All MVPs & Moderators will receive a complimentary Creative Cloud subscription (if they do not already have a complimentary subscription from participation in another Adobe group- like ACP or UGM)

Additionally, each quarter, top contributors receive a $50 gift card (or equivalent in prizes) in the following categories:


So in other words they mean, if you sit at your computer for most of your life, than we'll give you a CC subscription.


Meaning they have CC, and have nothing to worry about in terms of upgrading a system with CS6. Pretty much, THEY JUST DON'T CARE!


#adobe

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New Here ,
Nov 01, 2015 Nov 01, 2015

I don't believe this is possible, but I do know that you can backup your entire drive onto an external and make your upgrades.

If you don't like what you see, you can then restore your old system exactly as it was when you transferred to a drive. I've had it done, but can't remember how. I think a third party software was involved if I remember correctly.

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New Here ,
Jun 14, 2016 Jun 14, 2016

I'd assume so since you can do a dual boot with Windows and OSX? It seems like you should be able to do a dual boot with two different versions of OSX as well.
Install Windows 7 and earlier on your Mac using Boot Camp - Apple Support

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Community Beginner ,
Oct 29, 2015 Oct 29, 2015

Here is an article about running both OS: http://www.macworld.co.uk/how-to/mac-software/get-el-capitan-on-your-mac-without-losing-your-existin...

PSD CS6 is running pretty good on my machine. It's is not as snappy as it was with Mavericks. But, both OSX and Nvidia have been getting regular updates and it is very hopeful. I'm running strictly on El Capitan as I've got some time before the next assignment. So far PSD, Premiere Pro, Illustrator, Audition and Encore CS6 have all been performing well. Microsoft Office has been experiencing glitches however. I do find that I have to run with Apple video drivers (rather than Nvidia drivers) on occasion if screen response is slow. But, then the next updates seem to fix them again. But, by all means, do run a separate HD and dual boot.

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New Here ,
Oct 30, 2015 Oct 30, 2015

Since installing El Capitan I have issues in each CS6 program I use. Some things are relatively minor for me, but the big one is that none of the fonts I've installed show up in any of the CS6 programs I use (PS, ID, and AI). This despite Fontbook showing that they are all installed currently on my system.  Hoping that the latest update to El Crapitan might fix this but pretty doubtful. So far I see no benefit to upgrading and might actually need to downgrade to make my programs work properly again.

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New Here ,
Nov 02, 2015 Nov 02, 2015

Hi to everybody.

I use Photoshop CC 2015 and Illustrator CS6. I just changed my iMac and obviously i had to re.install Illustrator. After downloading the last version of Java everything apparently is working fine. Then I realize that when I open old documents using the standard Helvetica (system font installed with MacOs) the font is not visible. It works fine in Photoshop CC but no way to use it in Illustrator. I cleard the font cache, then from Font Book I restored the system fonts but nothing changed...

I have many fonts installed and only the standard Helvetica give me the problem. For a friend of mine the same problem happens with a free font from dafont. I downloaded that font on my computer and for me it works fine. Obviously we have the same OS and the same Illustrator version.

So, this means that there is a problem with the fonts, but I don't understand if the problem is in the OS or in Illustrator...

Hope that someone wlil give a hint to solve this annoying problem.

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Community Expert ,
Nov 02, 2015 Nov 02, 2015

gandalf1959 schrieb:

Then I realize that when I open old documents using the standard Helvetica (system font installed with MacOs) the font is not visible.

Please. This problem has nothing to do twith the thread. In order not to confuce everything open a new thread in cases like this.

There's a general problem with Helvetica on Mac OS. Pleae do some research

FontGeek » Snow Leopard, Adobe InDesign and Helvetica Neue:

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Guest
Nov 02, 2015 Nov 02, 2015

Folks,

Don't let this discourage you.  Now is the time to move to other Non-Adobe software.  Don't fall into the monthly payment trap.

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Community Beginner ,
Nov 03, 2015 Nov 03, 2015

I cannot see much changing until Apps start developing, Serif's Affinity Photo is establishing itself as a decent alternative to photoshop and illustrator is beginning to get some competition unless you are a dedicated illustrator. There is Quark Express but they are just as likely to dump on you, but at least they are not subscription which is good, but their support is zero. So that's why we are here. But change can happen really fast as Quark found out.

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Guest
Nov 03, 2015 Nov 03, 2015

sammydyer wrote:

I cannot see much changing until Apps start developing, Serif's Affinity Photo is establishing itself as a decent alternative to photoshop and illustrator is beginning to get some competition unless you are a dedicated illustrator. There is Quark Express but they are just as likely to dump on you, but at least they are not subscription which is good, but their support is zero. So that's why we are here. But change can happen really fast as Quark found out.

Yes, Serif's Affinity Photo is brilliant.  I also like Corel PaintShop Pro.

I also like Serif's Affinity Designer as an alternative to Illustrator.  It keeps getting better and NO MONTHY PAYMENTS.

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Community Beginner ,
Nov 04, 2015 Nov 04, 2015

Affinity is bringing out Publisher next year so there will be no ned for Adobe

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Guest
Nov 04, 2015 Nov 04, 2015

sammydyer wrote:

Affinity is bringing out Publisher next year so there will be no ned for Adobe

And no monthly payments!!! 

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New Here ,
Nov 08, 2015 Nov 08, 2015

I cannot speak for anything other than photoshop CS6 here.   I had an issue with my Dell U2410 monitor not displaying in RGB with HDMI on a macbook.  Found a script fix and it did not work at first, but CS6 was fine as usual.  I had Mountain Lion when I tried it, and decided to upgrade to El Capitan to see if that fixed the RGB issue on the monitor.  Well, El Capitan did seem to resolve the monitor color mode along with the script, but CS6 is having annoying issues now.

Here is a description of mine.  I open a file into CS6 just fine.  Once I then choose a tool(clone, heal, brush, you name it) and use it, the cursor of that tool stays on screen and won't go away until I click again somewhere.   Lets say I want to clone, I select my point (opt click)that shows the bullseye icon, I then make my clone and it seems to flow fine as I'm cloning, but then when I am done cloning and release my wacom pen, the cursor stays frozen on the screen.  Normally, once I lift the pen, I could then hold down opt and get that bullseye again to then start another clone session. But now, when I lift the pen and click opt to do another clone, nothing happens and the cursor just remains as the circle from my just finished clone.  Cursor moves and all, but I have to click on the image, another program, the header menus, whatever to "wake" it up.

This appears to be the same annoying problem with other tools.  I thought maybe it could be something to do with dragging my image window to my external monitor, but the issue remains on both the macbook and external.  Has this happened with others?

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Community Beginner ,
Nov 08, 2015 Nov 08, 2015

McCallister81, I've been too chicken to try installing El Capitan, so I'm afraid I can't answer your question.

But I'd like to ask you about your glitch: does the same problem happen if you're using a mouse instead of the tablet?

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New Here ,
Nov 09, 2015 Nov 09, 2015

pixvince - I did not think to try the mouse.  And after an initial try, it does seem to work fine with my mouse.  Going to have to see about updating the wacom drivers.  Lets hope that I don't run into other issues if I get this fixed.  Thanks for the suggestion.

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New Here ,
Dec 22, 2015 Dec 22, 2015

are you using a wacom tablet?  I had this same issue and it was a plugin or patch for the wacom tablet that was the issue.  Apologies that i don't have the patch, it was a month ago.

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New Here ,
Feb 05, 2016 Feb 05, 2016

Since I upgraded to el capitan 10.11.3 I have had multiple problems in InDesign cs6. Been running a business as I try to solve these problems:

Type menu is blank sometimes when I try to select new text. I have to type it in the font name box.

Command z does not undo. I cannot undo most of the time or only one step.

Type in type boxes constantly disappears and I have to go back to my watched menu and select black to see it.

I cannot get rid of a stroke on text which set on 0 stroke!

There is more, but that is all I can think of off top of my head.

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Explorer ,
Feb 06, 2016 Feb 06, 2016

I know that there are many problems with my iMac and CS4, especially in Illustrator.  I have found a round-about way that keeps it from crashing, sometimes, on save, export or place.  Neither Apple nor Adobe seem to care anything about older versions, and I have gotten replies telling me to go to the subscription service which is too pricey for my budget. 

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LEGEND ,
Feb 06, 2016 Feb 06, 2016

People always seem to have understood that when a new version came out that fixes probably wouldn't be in the old versions. So most people seemed to understand (if not welcome) that CS3 wouldn't be updated for compatibility after CS4 came out and so forth. But there seems to have been a blip of expectation with CS6. Because people didn't want to go to CC (for reasons that might be good), there was this hope/expectation/dream that somehow Adobe would keep CS6 going. But it was, simply, frozen, superseded and now unsupported just like every other old product. CS6 is still sold but looking a very poor deal.

There's a second and more pernicious expectation, that customers should pay for new features but get fixes for compatibility with new Mac OS/Windows/Office for free forever because it isn't a new feature. But this would be Adobe subsidising Apple and Microsoft.

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Explorer ,
Feb 06, 2016 Feb 06, 2016

I think that's a very good point and very well made, Test Screen Name.

My solution to all this I suspect won't be popular. I have always had at least 2 bootable systems on separate HDs. As software becomes obsolete over time, it is useful to have an old Apple system on one drive for all the software that suddenly becomes unusable on the latest system upgrade. CS6 now falls into this category, so pragmatically, I have el capitan installed on drive A and mavericks on drive B. It's not just CS6 that won't work on El cap, so it's a no-brainer, really.

My beef isn't with out-of-date software, it's with the subscription model. Otherwise I would very happily carry on upgrading.

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