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Participant
February 20, 2025
Question

Issue on Properties Panel Content Missing in Illustrator v29.3

  • February 20, 2025
  • 4 replies
  • 888 views

Description of the Issue:

After upgrading to Illustrator v29.3, the Properties panel no longer displays its full content. For example, when selecting a rectangle, the panel only shows "Rectangle" and "Quick Actions," while other expected options are missing. This issue persists even after clearing the cache, resetting preferences, and restarting the application.

I downgraded to v29.2.1, and the Properties panel worked as expected. However, when I upgraded back to v29.3, the issue reappeared, confirming that this is specific to the v29.3 update.

 

Steps to Reproduce:

  1. Upgrade to Illustrator v29.3.
  2. Open an existing file or create a new one.
  3. Select an object (e.g., a rectangle) and check the Properties panel.
  4. Notice that the panel does not display the full options as it did in v29.2.1.

 

System Information:

  • Operating System: macOS 15.3.1
  • Adobe Illustrator Version: v29.3

 

Expected Behavior:
The Properties panel should display all relevant options for the selected object, as it did in v29.2.1.

 

Actual Behavior:
The Properties panel only shows limited options (e.g., "Rectangle" and "Quick Actions") and does not display the full range of properties for the selected object.

 

Request for Assistance:
Please investigate and address this issue in a future update. If a workaround is available, I would appreciate guidance on how to resolve this while using v29.3.

 

Additional Note:
For now, I have downgraded to v29.2.1 to continue working without interruptions. I would like to ask if anyone else has encountered the same issue and if there are any known solutions or workarounds for this problem in v29.3?

4 replies

Participant
February 24, 2025

Good afternoon! Exactly the same problem, version 29.3.1

Anubhav M
Community Manager
Community Manager
March 17, 2025

Hello everyone,

Our product team is aware of the problem and is currently working to fix it in a future release. I understand this is not ideal, and I apologize for the inconvenience.

In the meantime, would you mind installing an earlier version of Illustrator 29.2.1 (https://adobe.ly/4hHkRmu) to see if it helps?

Looking forward to hearing from you.

 

Anubhav

Participant
February 23, 2025

I've checked for this issue on the mac and on the PC - it's the same problem on both platforms.

Participant
February 23, 2025

i have same trouble and at 29.3.1 too
now using previous version and wait for solution

Ton Frederiks
Community Expert
Community Expert
February 20, 2025

Since you already did the restart/reset/reinstall without success, you may want to report it here:

https://illustrator.uservoice.com/

Participant
February 21, 2025

Thank you for your suggestion. I'll look into it.