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M
merolla
Participant
November 22, 2019
Question

Issue while saving files "can't save the illistration, there isn't enough memory ID: -108"

  • November 22, 2019
  • 1 reply
  • 1670 views

Hello Everyone,

 

I am facing the below error today for the first time while saving my files, I have 12 GRAM and around 300 G free disk-space, so please support me in solving this issue.

 

This topic has been closed for replies.

1 reply

Ashutosh_Mishra
Ashutosh_Mishra
Inspiring
November 22, 2019

Hi there,

 

Thanks for reaching out. Would you mind sharing some more information like:

1. Version of Illustrator.

2. Is it happening with just 1 file or all the files?

3. Have you tried to save the document in any other format like PDF?

This information will help us understand the issue better.

I'd also recommend you to restart the app and then try to save the documents after making changes.
Let us know how it goes.

Regards,

Ashutosh

M
merollaAuthor
Participant
November 22, 2019

Hello,
Thanks for your reply.
The Version of Illustrator: CC 2019
The problem happened in one file, I copied and pasted the assets in another document but still I've same the problem.
I tried to save it in AI and PDF, but it says "Unknown Error"

 

Merolla,

Ashutosh_Mishra
Ashutosh_Mishra
Inspiring
November 22, 2019

Merolla, Thanks for the information. I'd recommend you to update to the latest version Illustrator CC 2020 (v24.0.1) and check if it helps.

 

PS: As of now, v(24.0.1) is released only in Germany, Canada, France, Italy, India, Australia, Netherlands. It will be rolled out to all geos soon.

For more details please take a look at this post:  https://community.adobe.com/t5/illustrator/new-update-for-illustrator-24-0-1/td-p/10757029

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