Issue with links Illustrator - smb Shared folders NAS

[ChristianK-Fr]

Hi, does anyone have same issue with Illustrator CC 2022/2023 Mac or Windows : 

Have Illustrator file with linked images from a shared folder on NAS ( Synology) mounted via smb protocole ( smb3) . Working with mac os x Catalina, Monterey.. and Windows PC ... 

Owner open the AI file : links are ok, not missing

On another computer : someone open AI file with links OK, some others : links are missing

Try with other shared folder ( on Windows Server with smb ) : same issue

I made several tests : rename image file, copy image file on another foleder : have same issue....

So issue is : same users on different computers, open AI file with linked images on smb share folders : links missing even if all computers have the share folders mounted on computers.... 

I made test again with older afp protocole : same strange issue....

If someone have the same issue.... let me know 😉

I know Adobe tell that it is better to work on desktop, but when you have to works with images from shared images database, with a lot of subfolders , you cannot locally import images... 

Regards, 

Christian

[Met1]

>I know Adobe tell that it is better to work on desktop

You've answered your own question.