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Participant
November 27, 2024
Answered

Issue with the Direct-Selection Tool and Hand Tool

  • November 27, 2024
  • 1 reply
  • 781 views

Hi,

 

I’m experiencing a frustrating issue in Adobe Illustrator when trying to edit anchor points with the Direct-Selection Tool and the Hand Tool. Here’s what happens:

  1. I open a document and select the Direct-Selection Tool (white arrow) to adjust or delete anchor points.
  2. The first anchor point can be adjusted or removed without any problems.
  3. Then, I use the spacebar to temporarily activate the Hand Tool and move the canvas around.
  4. After that, when I try to switch back to the Direct-Selection Tool, Illustrator seems to get stuck on the Hand Tool.
  5. Once I manage to reactivate the Direct-Selection Tool, things get weird: instead of letting me select anchor points, the tool sometimes moves the selected object or behaves unpredictably.

 

It feels like the tool is inconsistent and doesn’t respond as expected, making editing anchor points incredibly frustrating and time-consuming.

 

Has anyone else experienced this issue, or does anyone know of a solution? I’m working on MacOS Sequoia version 15.0.1 and using Adobe Illustrator 29.1.

 

Thanks in advance!

This topic has been closed for replies.
Correct answer Anubhav M

Hello @DENK356955168yj8,

I'm sorry to hear about your experience. I tried replicating this on macOS 15.1.1 but could not. Would you mind checking if you have any plugins/window managers enabled and disabling them temporarily to see if it helps?

Also, try running Illustrator after rebooting your computer in Safe Mode (macOS) and sharing your observations.

Looking forward to hearing from you.

 

Anubhav

1 reply

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
November 27, 2024

Hello @DENK356955168yj8,

I'm sorry to hear about your experience. I tried replicating this on macOS 15.1.1 but could not. Would you mind checking if you have any plugins/window managers enabled and disabling them temporarily to see if it helps?

Also, try running Illustrator after rebooting your computer in Safe Mode (macOS) and sharing your observations.

Looking forward to hearing from you.

 

Anubhav

Participant
November 27, 2024

It indeed seemed to be an issue with the window manager. I disabled it, and the problem was immediately resolved. Thanks for your help, much appreciated!