Issue with times new roman font on pdf import

[dzgnr89]

This font has taken over times new roman (regular) in my Adobe Illustrator when I choose times new roman.

However, in Microsoft word, times new roman functions totally fine. 

I am attaching the pdf document that I downloaded from the internet. Times new roman gets messed up when I import it in Illustrator. I want the pdf to have editable text instead of outline. 

Here's the pdf file. 

https://www.dropbox.com/s/isq9lwjsxus7xsg/ce2019%20_%20forums.pdf?dl=0

[Monika Gause]

Illustrator is not a general purpose PDF editor and PDF was never meant for editing.

[Ton Frederiks]

You can try Type > Find Font... and replace the substituted fonts by Times Roman

[dzgnr89]

That's what I immediately did after I posted. Forgot to update in the original post. Can you please test the pdf in your system ?

I'd know whether it's my laptop that's troubling or the document is bad. 

[Monika Gause]

I can open that PDF without issues in CC 2017 as well as in version 2020. Have tested just the 1st page.

Text is separated in a gazillion of text objects of course.

[dzgnr89]

Thanks a ton for testing! Can you upload the illustrator as a package please? I will replace the times new roman font in my system from your uploaded package. 

[Monika Gause]

Here you go: https://www.dropbox.com/s/t2ih3kjjwq89vg8/PDF_Ordner.zip?dl=0

[dzgnr89]

Thanks for taking the time for uploading. Unfortunately, there are no fonts in the zip package. I'm getting the same errors in the pdf you uploaded. 

Sharing the report generated in your pdf. It was in German. I copy pasted from Google Translate. 

Does the pdf import fine on your PC ? Don't the fonts go haywire as shown in my screenshot?

Times # 20New # 20Roman is the culprit I believe as in the report that you generated, it says that it's missing on your machine. When I check the pdf in Adobe Acrobat, it doesn't mention such font in the document properties. 

packaging report

-------------------------------------------------- ---------------------------
Document:
Name: PDF.ai
Color mode: RGB color
Color profile: Without
Ruler unit: millimeters
Drawing area: 210.058 mm x 296.926 mm
Show images in path view: OFF
Highlight replaced fonts: OFF
Highlight replaced symbols: OFF
Maintain text editability
Simulate colored paper: OFF

-------------------------------------------------- ---------------------------
Solid-color objects:

-------------------------------------------------- ---------------------------
Missing fonts:
Cambria (not installed)
Times # 20New # 20Roman (not installed)
Times # 20New # 20Roman, Italic (not installed)
Calibri (not installed)
Times # 20New # 20Roman, Bold (not installed)

-------------------------------------------------- ---------------------------
Protected fonts that have not been packaged: WITHOUT

-------------------------------------------------- ---------------------------
fonts:
Myriad Pro (OTF)
Arial (OTF)
Arial Italic (OTF)
Icon (TrueType)
Times New Roman (OTF)
Times New Roman Italic (OTF)
Times New Roman Bold (OTF)
Times New Roman Bold Italic (OTF)

-------------------------------------------------- ---------------------------
Embedded fonts:
WITHOUT

-------------------------------------------------- ---------------------------
Missing links:
WITHOUT

-------------------------------------------------- ---------------------------
Linked images:
WITHOUT

[Ton Frederiks]

You need to manually match the missing fonts with a similar font on your system.

A font can be flagged missing because the font on your machine has a slightly different name.

[Monika Gause]

I have deleted the fonts from the package, because it would be a violation of copyright to make them available.

[Test Screen Name]

The message seems to say the opposite of what you suggest. It says you haven't got Times#20New#20Roman,Bold. This is not surprising, this mangled name exists only inside a PDF, it is no real font. The message says your default font will be used. So the problem surely is that your default font is this weird thing. So, nobody else is going to see this problem!

[dzgnr89]

Which default font is your machine using for Times#20New#20Roman,Bold when you import the pdf ?   Please share a screenshot. 

How can I change the default font that Illustrator uses automatically for replacement? Of course, I can manually do it by going to the type menu, then finding the replacement. Is there a default setting that I can change?

[Monika Gause]

You can use Find & Replace fonts: https://helpx.adobe.com/illustrator/using/fonts.html#find_and_replace_fonts

[Test Screen Name]

I haven't tested your file, just read your message. This all seems normal. You import the PDF, and then you fix the font if needed. The Find Fonts button may help since you surely have a Times font of some kind.

I also refer you to a message you did not acknowledge, and emphasise this point: "Illustrator is not a general purpose PDF editor and PDF was never meant for editing."

[dzgnr89]

Okay

[Shahnaz5DCA]

Hello, well this is the exact same problem I am facing now. I have a PDF document with heavy text, tables, and formulas. No way in this world can I manually choose the missing Times Font and replace it! I still haven't got the answer to this. In case you have, will be grateful if you can post!

[Test Screen Name]

I'm going to repeat the answer once more, though nobody wants to believe it... "Illustrator is not a general purpose PDF editor and PDF was never meant for editing."

[disconnected_TOC32]

I am facing the same issue in all Adobe products including FrameMaker

[Anubhav M]

Hello @disconnected_TOC32,

We understand that encountering technical issues can be frustrating. Would you mind sharing some more details, like the exact version of the OS/ application, a public link to a sample file after uploading it to Dropbox/Google Drive/etc., and a screen recording of the problem (https://adobe.ly/4d27Vp5), so we can investigate this further?

Looking forward to hearing from you.

Thanks,

Anubhav