Issues with Previewing Bitmap and TIFF Files in Adobe Illustrator

[yoannazarkin]

Hello Adobe Community,

I’m experiencing issues with previewing bitmap and TIFF files in Adobe Illustrator. When I import these files, they often turn into stripes or show significant visual errors. Here are some additional details about the problem:

1. File Types: Bitmap (.bmp) and TIFF (.tiff) files.
2. Symptoms: The files display as stripes or have major visual errors in the preview.
   
   

   I would greatly appreciate any help or suggestions on how to resolve this issue. If anyone has experienced something similar or has advice on configurations or additional steps to try, I would be very thankful.

   Thanks in advance!

[Srishti Bali]

Hi @yoannazarkin

I'm sorry to hear that you're experiencing this issue. It's a known problem, and you can find more details in this thread.

Regards,

Srishti