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Keyboard Increment (nudge) malfunction

New Here ,
Nov 12, 2021 Nov 12, 2021

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Hello,

 

Dear community,

Unfortunately, since I've updated the Illustrator to the most recent version on a MacBook Pro (16-inch 2019), the Keyboard Increment assumed 1pt as standard and if I hit one space with or without holding the shift key it moves 10 times, and if I try to change the Increment nothing happens and the same value keeps in use even after resetting the preferences and resetting the software, I also tried to resent the computer and reinstall the software but the problem remains any tips or solutions?

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Bug, Performance, Tools

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Adobe Community Professional ,
Nov 12, 2021 Nov 12, 2021

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Any snapping turned on?

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Advocate ,
Nov 12, 2021 Nov 12, 2021

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"the Keyboard Increment assumed 1pt as standard"

Just checking that you did actually look at the keyboard increment in prefs?

Also, do you have a doc open? Maybe close docs, change prefs, then open doc...

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New Here ,
Nov 12, 2021 Nov 12, 2021

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LATEST

The Problem Was Solved!
It was a malfunction with the file that I was working on.

I've created a new file and everything started working perfectly.

I figured that other functions started bugging as well.

Adobe Troubleshooting team helped me out with that. they're awesome!

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