Keyboard shortcut problems in AI 28.1

Forum|Forum|2 years ago
January 10, 2024
2 replies
1341 views

Is it just me or has something changed with keyboard shortcuts in AI 2024 (28.1)? When using the Default Set of KBSC pressing the Space Bar no longer invokes the Hand tool as it did for the past 20 years. Also on macOS, Command+Spacebar no longer invokes the Zoom tool. What's going on?

Performance

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Correct answer Scott Citron

Yes, that's a long list. The people who figured out all those apps (for each of them it was a different one) had nothing to begin with. They stabbed in the dark.

Problem solved! But don't ask me how. Restarted after running CleanMyMac X and so far everything's working normally. Many thanks to you and Ton for your help.

Monika Gause

Community Expert

Could be some other app interfering.

These are known to interfere. Others might be doing it as well:

WebRoot
Apple Terminal
Word, Excel, Powerpoint
»Enable Full Keyboard« in Settings > Accessibility > Keyboard on Mac OS
Apple Mail, Outlook
Spacebar is used as a shortcut by the system
Chrome, Internet Explorer, Safari
Wacom Desktop Center, Wacom settings
Windows Touch Pad problem
LastPass, Bitwarden (password managers)
The VPN
LangSwitcher app (it needs to be closed and disabled)

Scott CitronAuthor

Legend

Thanks, Monika, but that's a long list of possible reasons! So far I've looked at all macOS Keyboard settings, but found nothing.

Monika Gause

Community Expert

Yes, that's a long list. The people who figured out all those apps (for each of them it was a different one) had nothing to begin with. They stabbed in the dark.

Ton Frederiks

Community Expert

Check what shortcuts are hijacked by the Mac OS.

Command Spacebar shows Spotlight Search for me, but Spacebar Command gives Zoom.

Scott CitronAuthor

Legend

I checked the OS already. That's not the problem. Why does Spacebar no longer invoke the Hand tool? Do you have this problem, Ton? I also uninstalled and then reinstalled AI but my problem still exists!

Scott CitronAuthor

Legend

I hope so too Scott.

I suppose you already tried restarting, resetting prefs (after a backup of your customized settings), checking utilities/other apps simultanuously running....

I forgot to restart my iMac. Will try that now. Thanks.

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