Lagging when zooming and dragging screen

[nathank54340229]

In the last couple weeks Illustrator has been lagging alot when I try and zoom in/out as well as when move around the document. At first I thought it was because of the complexity of my files but it does the same thing and brand new empty documents. 
Ive tried all the advice lised on adobe's Improve Illustrator performance on macOS page. And nothings helpec.
The rest of my CC applications work just fine. 
I don't think it has anything to do with my computer. It's a brand new mac book pro with 32 GB of RAM.

Any ideas? 

[Niklas315754977y6e]

What helped me was to:

1. Disable GPU Performance
2. Restart Illustrator
3. Enable GPU Performance again

[Laura38596983ljqr]

Hello there, 

Nothing worked for me unfortunantly..

So, What to do?

Illustrator zoom is still very laggy

[Srishti Bali]

Hi @Laura38596983ljqr

I'm sorry to hear you're experiencing this issue. Could you please share a few more details, such as

• OS and the version of Illustrator you're using?
• Does this problem occur with new files as well, or only with complex ones?
• When did this issue start happening? Have there been any recent changes to your machine, such as updates or new app installations?
• Does it improve if you turn off GPU performance?

We're here to help, and with a bit more information, we'll be better equipped to assist you.

Regards,

Srishti