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Participant
April 16, 2024
Question

las imágenes se pixelan al introducirlas en el archivo

  • April 16, 2024
  • 2 replies
  • 365 views

Con la versión 28.4.1. de Illustrator, se pixelan las imágenes al introducirlas en el archivo. He podido comprobar que esto no me pasa con la versión anterior. ¿Alquien sabe qué ocurre? Gracias

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2 replies

Ton Frederiks
Community Expert
Community Expert
April 16, 2024

Do you scale them after placing?

Can you show a screendump at 100% zoom?

Does viewing between GPU and CPU Preview (Cmd or Ctrl E) make a difference?

Participant
April 16, 2024

sí, hay diferencia entre CPU y GPU. En GPU es cuando se pixela la imagen, pero me gustaría trabajar en GPU sin que esto pasara, como trabajaba con la anterior versión.

Anubhav M
Community Manager
Community Manager
April 26, 2024

You may want to report that here:

https://illustrator.uservoice.com/


Hello @emiliop91048182,

We understand that encountering technical issues can be frustrating. If you're using a Windows computer, would you mind performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/3vZiFVW) and checking if it helps?

If you're using a Mac, kindly try running Illustrator under a different administrator account (macOS) and share your observations.


Looking forward to hearing from you.

 

Thanks,

Anubhav

Ton Frederiks
Community Expert
Community Expert
April 16, 2024

What kind of images, do they have sufficient resolution, do you use File > Place?

Participant
April 16, 2024

images png/jpg in 300ppp.