Libraries sync error in Illustrator

Hi All,

Sorry, you are facing this problem. Could you please try below steps:

1. Delete all folders that start with “CC_LIBRARIES_PANEL_EXTENSION_xx_xx_xx” in this location:

WIN: C:\Program Files (x86)\Common Files\Adobe\CEP\extensions

MAC: Macintosh HD⁩ ▸ ⁨Library⁩ ▸ ⁨Application Support⁩ ▸ ⁨Adobe⁩ ▸ ⁨CEP⁩ -> extensions
2. Follow the steps of Solution 2 in this article: https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html
Before trying the steps - please, make sure you killed the CCLibraries process in Task Manager / Activity Monitor, as well as you have quit all Adobe related products. This is mentioned in steps 1 and 2 of the article linked in step 2, but wanted to point out, because it is important.

Let us know how it goes.

Regards,

Ashutosh

Did we get a resolution here? Lightroom is failing on opening "Unable to connnect to the server" and quits out, the only other thing is creative cloud is suggesting the same "Libraries sync error - Sorry we couldnt connect to the server"

I've done most general trouble shooting.

I'm having the same issues. Tried everything in this tread (https://community.adobe.com/t5/Get-Started/CC-keeps-trying-to-sync-libraries-every-5-seconds/m-p/10689099#M437657) and still get "Libraries sync error, Sorry, we couldn't connect to server." PLEASE HELP!