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ori manor
ori manor
Inspiring
December 8, 2018
Answered

Linked files from Libraries not syncing between computers

  • December 8, 2018
  • 1 reply
  • 447 views

Hi,

I'm using two computer for my work (one at home and one in the office).

In order to have a smooth workflow, i created a library for each project/client.

However, whenever I switch between the computers, when I open the AI file, it can't find the assets that were linked to the library.

I have to manually re-link them on by one from the library again, which is really time consuming and frustrating.

I thought that working with libraries won't have this problem (as opposed to linking to local files on the computer).

Both computers run on Windows 10 and are updated with the most recent Adobe cc 2019.

Thanks,

Ori

    This topic has been closed for replies.
    Correct answer Srishti Bali

    Hi Ori,

    Sorry about the trouble. Please use Creative Cloud Files(local folder created on your system) to place and save assets and files instead of Libraries. You can create a single folder for each client and then share the access to that particular folder with your client.

    Collaborate on folders and libraries from Creative Cloud account

    For libraries issue you can share your feedback here: Linked assets in CC Libraries render "file not readable" – Adobe Illustrator Feedback.​ This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.

    Regards,

    Srishti

    1 reply

    Srishti Bali
    Srishti BaliCorrect answer
    Legend
    January 16, 2019

    Hi Ori,

    Sorry about the trouble. Please use Creative Cloud Files(local folder created on your system) to place and save assets and files instead of Libraries. You can create a single folder for each client and then share the access to that particular folder with your client.

    Collaborate on folders and libraries from Creative Cloud account

    For libraries issue you can share your feedback here: Linked assets in CC Libraries render "file not readable" – Adobe Illustrator Feedback.​ This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.

    Regards,

    Srishti

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