Skip to main content
P
Pete25182940rvck
Participating Frequently
July 9, 2022
Question

Links when replaced do not show up in Illustrator Links palette.

  • July 9, 2022
  • 2 replies
  • 1072 views

I have a document I created in AI where I've placed 50 AI files, linked, not embedded, so that I can duplicate the layout and then replace the links. After duplicating the file, I was able to replace a number of links, but I noticed that the link list didn't match what was placed in the document and when selecting a newly-placed AI file, that file doesn't appear in the Links panel. Am I missing something or is this a bug?

 

This is using AI 26 on a PC.

2 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
July 18, 2022

Hi @Pete25182940rvck,

 

Sorry to hear about the trouble you are facing. Would you mind sharing a few more details like:

  • The exact version of Illustrator
  • Is this happening within a specific document or all?
  • Where are the linked & Ai file stored? (Network Drive/ System HDD/ Shared Folder on System/ External HDD)
  • Does saving the AI file & linked files in the same folder help?
  • Have you tried resetting Illustrator Preferences (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html)?

 

Also, as Ton mentioned, go to the LInk Panel and select the missing/unwanted link, then select 'Go To Link' (second button from the left). It takes you where is the location of the missing link. Then go to the Edit menu and then click 'clear' to remove it. This will clear up the missing/unwanted link from your link window.

 

Looking forward to your response.

 

Thanks & Regards,

Anshul Saini

P
Pete25182940rvckAuthor
Participating Frequently
July 18, 2022
  • AI 26
  • All
  • Files are stored in the same folder as the imposition.
  • See above.
  • Yes - resetting prefs on Mac or PC makes no difference.

As to the link suggestion, please re-read and understand what I've written. The links in the palette don't exist in the document and links placed don't appear in the palette.

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    July 20, 2022

    Thanks for getting back to me. Would it be possible for you to share a sample document in which this issue is happening? If yes, please share the Ai along with the linked images. We'll check it at our end.

     

    Regards,

    Anshul Saini

    Ton Frederiks
    Community Expert
    Ton FrederiksCommunity Expert
    Community Expert
    July 9, 2022

    Can you check that when you place a file that in the Options the Link box is still checked?

    I f not, it will automatically embed the next placed file.

    P
    Pete25182940rvckAuthor
    Participating Frequently
    July 10, 2022

    Yes - yes, it is. There are no embedded files in the palette. There are links shown for files that are not in the document.

    Ton Frederiks
    Community Expert
    Ton FrederiksCommunity Expert
    Community Expert
    July 10, 2022

    If it is shown as a linked file and you cannot go to that file by clicking the Go to Link button I would contact  Adobe support (probably after the weekend).

    https://helpx.adobe.com/contact.html?rghtup=autoOpen

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices