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oliverl88274404
Participant
December 1, 2025
Question

Lock shortcut not working

  • December 1, 2025
  • 1 reply
  • 69 views

The (CMD+2) Lock shortcut all of a sudden is not working. REALLY ANNOYING.

 

I have tried resetting preferences, restarting mac and renaming the shortcut. All did not work.

 

I can change the shortcut to (CMD+3) and it works, but I can't for soem reason put it as (CMD+2) once I delete the shortcut.

 

I use this shortcut all the time, really frustrating that it now does not work.

 

Any ideas?

 

Version 30.0

1 reply

Anubhav M
Community Manager
Community Manager
December 1, 2025

Hello @oliverl88274404,

I'm sorry to hear about your experience. Would you mind trying to run Illustrator after rebooting your computer in Safe Mode (macOS) and checking if it helps? If the problem persists, kindly confirm the version of the OS/Illustrator installed, and if you have any plugins enabled, so we can better assist you.

Looking forward to hearing from you.

Anubhav