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Participant
August 27, 2023
Question

Losing saved workspace in Illustrator Beta after updates

  • August 27, 2023
  • 2 replies
  • 591 views

I have recently installed the latest update to Illustrator Beta (Win 11) and I have lost my saved Workspace, my saved Brush Libraries and Saved Default Font. 
Anybody got any tips on how to avoid this in the future?

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    2 replies

    Anshul_Saini
    Community Manager
    Community Manager
    September 7, 2023

    Hi @Dan O'Connell,

     

    I'm sorry to hear that you're experiencing issues with losing your saved workspace and settings in Illustrator Beta after updates. While this issue can be bothersome, as Monika shared above, there's a workaround that you can try to retain your preferences and here is another:

    • Make a backup copy of your preferences. You can do this by locating the preferences folder on your computer and creating a backup copy of it.

    • If your preferences get reset after an update, you can then copy your backed-up preferences back into the appropriate folder. This should restore your settings to what they were before the update.

    Here's the location of the preferences folder on different operating systems:

    • Windows: C:\Users[Username]\AppData\Roaming\Adobe\Adobe Illustrator Beta 28 Settings\
    • macOS: /Users/[Username]/Library/Preferences/Adobe/Adobe Illustrator Beta 28 Settings/

    Please replace "[Username]" with your actual username.

    By following this approach, you can prevent the frustration of having to redo all your preferences each time Illustrator Beta updates.

     

    I hope this helps!

     

    Best,
    Anshul Saini

    Monika Gause
    Community Expert
    Community Expert
    September 6, 2023

    Try Edit > My settings > Export.

    And then import them.

     

    You can also check where to put this stuff: https://www.vektorgarten.de/illustrator-settings.html