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M
martaddigital
Participant
January 22, 2022
Answered

Lost adobe draw files

  • January 22, 2022
  • 2 replies
  • 1810 views

Greetings Adobe,

I opened adobe draw only to find out that it has been discontinued without any prior warning ⚠️ . I am in shock right now because I can’t retrieve finished client’s projects that I have been doing for months.😔 i checked creative cloud ☁️ but still can’t find them in my mobile creations.

Moreover, i lost all my recent files when i tried migrating to Fresco.
I could only recovered very old works that I really don’t need.

 

Freehand Drawing on illustrator on ipad isn’t as smooth as drawing on adobe draw ✍️ please bring back ADOBE DRAW.

 

Looking forward to getting swift help from you, Thank you.

    Correct answer Jacob Bugge

    Marta, Loukas,

     

    See over here with answers by @Anshul_Saini who is also alerted about this thread now,

     

    https://community.adobe.com/t5/illustrator-draw-discussions/help-adobe-draw-is-gone-and-so-are-my-files/td-p/12650796

     

     

     

    2 replies

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity ExpertCorrect answer
    Community Expert
    January 23, 2022

    Marta, Loukas,

     

    See over here with answers by @Anshul_Saini who is also alerted about this thread now,

     

    https://community.adobe.com/t5/illustrator-draw-discussions/help-adobe-draw-is-gone-and-so-are-my-files/td-p/12650796

     

     

     

    K
    kyle12222
    Participant
    August 24, 2024

    Hi, I am currently having this same issue and the link isn't working. I have 5 years of notes and sketches for my business that I cannot access. 

    K
    kyle12222
    Participant
    August 26, 2024

    Hello @kyle12222,

    Thanks for reaching out. Would you mind confirming if your files are available here (https://adobe.ly/3T40ZjX)? If not, the files are unrecoverable now; unfortunately, there is no workaround. We understand this may not be the ideal outcome, and we apologize for any inconvenience caused.

    Please don't hesitate to reach out if you have any further questions or need assistance. We're here to help.

     

    Thanks,

    Anubhav


    They are not. That truly is absurd that Adobe would discontinue you a cloud based product and give no heads up that the files would go away. I used Adobe Draw as my sketch book for years and kept ideas in it. It has drawings for work to sketches from trips to some of my daughters drawings. I would never have expected that from Adobe. Extremely dissapointed. 

      L
      Loukas22789555d2ms
      Participant
      January 23, 2022

      I also have this problem and i lost so many drawings that i spent hours and hours and many all-nighters creating 
      I am pretty frustrated about this... I seriously hope adobe will see this 😞

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