Hi there, I have searched around for answers to this and cannot find anything to answer this issue. I have a file created in illustrator and it contains some gradients. Everything looks fine, but when I export to a PDF (it's a logo to give to a customer) the gradient is simply replaced by a solid colour. When I open the PDF file created by illustrator in Acrobat, the gradient is just fine.
Any ideas?
I've seen similar things happen when they view the PDF in Preview in the MAC OS or in Windows version of image preview. But if you open the file in Acrobat, or Illustrator, it looks fine.
The preview applications often interpret Illustrator data like Blends between shapes, Gradients, and more incorrectly. I also find sometimes the preview of a PDF versus actually opening it all the way will swap fonts and lose graphic styles. So you'll need to instruct your client to open it in Acrobat or Illustrator.
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