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Known Participant
November 17, 2020
Question

Lost stroke when copying a dynamic symbol

  • November 17, 2020
  • 4 replies
  • 1314 views

Hi,

We use a lot of dynamic symbols in the fashion industry to make colorways and keep the link with the original sketch which is in black and white.
In Illustrator CC 2019 (23.1.1) and CC2020 (24.3) version on Mac and Windows, I noticed several bugs with the dynamic symbols:

When I copy a dynamic symbol (CTRL + C / CTRL+V), the outline of the copy disappears.
When I copy a dynamic symbol (ALT + Drag & Drop), the outline of the copy disappears.
When I copy a dynamic symbol using CTRL + C / CTRL + F, the outline of the copy is normal.
When I copy a dynamic symbol from one Illustrator document to another, the outline of the copy disappears.

Do you have any idea where this problem comes from?

 

Thanks for your help ! 

 

Daté TETEGAN

4 replies

Kurt Gold
Community Expert
Community Expert
November 17, 2020

As far as I can see, yes, it smells like a bug.

 

You may want to report it on the Uservoice section.

 

Known Participant
November 18, 2020

I try to report the bug to the User voice section  several times, but it did'nt work.

My report is not saved.

 

Do you know another way to report it ?

Franck Payen
Inspiring
November 18, 2020

"report not saved" ? Strange, do you have a copy of the text ? The temp URL of your feature request ?

Kurt Gold
Community Expert
Community Expert
November 17, 2020

At a second glance I can reproduce the behaviour when using different settings in the Transform palette.

 

It does not happen if you enable the Transform Object Only option in the flyout menu of the Transform palette, but the issue occurs if you turn on either the Transform Pattern Only or the Transform Both option.

 

Can you try and report/confirm?

 

Known Participant
November 17, 2020

Yes, i confirm that enable only the transform object option in the Transform panel solve the issue.

Thank you for the trick.

But when you want to move, rotate or rescale a pattern inside a shape, you have to turn the option Transform pattern again and then you loose the stroke again.

It's not suppose to work this way so i presume it's a bug.

 

What do you think ?

Kurt Gold
Community Expert
Community Expert
November 17, 2020

Thanks for the sample file.

 

I tried to reproduce the issue you described, but at first glance I couldn't see the misbehaviour. That is, when pasting the symbol instances all stroke attributes are still intact.

 

Have you already tried to restart both Illustrator and your computer?

 

Known Participant
November 17, 2020

Restarting my computer and Illustrator didn't solve the issue. Maybe this issue is caused by a setting  in AI.

Kurt Gold
Community Expert
Community Expert
November 17, 2020

Can you share a sample Illustrator file (.ai) that contains one of those symbols?

 

Known Participant
November 17, 2020

Hi Kurt,

 

Please find below a link to download the file : 

https://shared-assets.adobe.com/link/5f7adc9a-8b0b-47f5-5485-5f32537f6a1b