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J
Jeffrey240290184zbs
Participant
April 13, 2022
Question

MacOS Monterey update linked photo issue with Adobe Illustrator

  • April 13, 2022
  • 1 reply
  • 162 views

After a MacOS update my linked photos within a document don't appear.

When in preview mode, I can see they are still placed. They also still appear if I just double click the PDF outside of Illustrator.

This is happening on one set of files but not on others where the same photos were used.

Is there a fix?

This topic has been closed for replies.

1 reply

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
April 13, 2022

The images are embedded in the PDF, that's why they are in the Quicklook on a Mac.

 

So when you open the file in Illustrator, the Links panel is blank? Or do you get warnings, that Illustrator cannot find the files? Where are the images located?

J
Jeffrey240290184zbsAuthor
Participant
April 13, 2022

The links panel shows all the photos and no warnings are given.

The photos are there because I can see the boxes with the X in them in preview.

The images are located in the same file folder as the documents (saved as PDFs).

I did discover that one photo was still in another folder but when added to the folder containing all the other material, that didn't make a difference.

As a side note, I had created other ads where I hadn't used the one photo missing from the folder and those ads are fine.

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