Known Participant

Answered

Magic Mouse issues after Sierra update

Forum|Forum|9 years ago
September 23, 2016
24 replies
12959 views

Hi,

Are there other people that are experiencing issues with their magic mouse in Photoshop and Illustrator after the Sierra update?

It seems like my mouse has become waaaayy more sensitive.

It makes it almost impossible to zoom in accurately and to move objects while holding shift.

This wasn't the case with El Capitan.

I've checked my settings but nothing odd there.

This topic has been closed for replies.

Correct answer alanz15676896

Just installed the latest Macos update and Adobe apps are finally working fine !

Show previous replies

R

retepnamenot

Participating Frequently

macOS 10.12.1 Beta appears to resolve this issue.

Of course, by installing the public beta you could be introducing more bugs – but this particular one was driving me mad.

danraybutler

Participant

Same problem here, the mouse is much more sensitive.

I am using a Wacom tablet and it is almost unusable. Things like when you click to select a text frame it sees it has a double tap and goes into the text frame to edit it.

macOS Sierra version 10.2

illustrator CC 20.1.0

Please fix asap :-)

J

jennesoncreatives

Participating Frequently

Its driving me crazy! If I'm near a menu, things scroll up or down insanely (fonts, font sizes, colour pickers, stroke widths, etc) and selecting multiple items is like Russian roulette. Popping all over the artboard, jumping around. I tried adjusting the mouse preferences (no difference) then I gave up and plugged in an old USB PC mouse with a scroll wheel. So far that is letting me get things done with the limited functionality of the old mouse, but at least I can control it.

A

ander163

Participant

Also a problem with a USB-wired Microsoft laser mouse with a scroll wheel. This device (needed for three other systems beside a Macbook) has a wheel that is not smooth-rolling, but jumps a 'notch' at a time. Here is what happens in Adobe Acrobat Pro DC (2015.17.20053) - Each notch to move down a page (as it used to do), now goes: Down one page, down one page, down one page, up one page, up one page. ????

B

blakenbush

Participant

I'm having the same issues as well. Illustrator CC2015.3 and macOS Sierra. Magic Mouse Alt + Scroll Zoom is insanely sensitive. Shift + Drag objects jumps all over the screen. I've completely lost any sense of workflow with these issues. We definitely need a solution ASAP.

T

Test Screen Name

Legend

The solution for now is surely to accept that being an early adopter on your main or only machine was a mistake, and to roll back the System. Surely this early in the life of a new system we should only be using it on tests systems, for unimportant work? Even once a problem has been identified, fixes are months away, not days.

Monika Gause

Community Expert

Test Screen Name schrieb:
The solution for now is surely to accept that being an early adopter on your main or only machine was a mistake, and to roll back the System. Surely this early in the life of a new system we should only be using it on tests systems, for unimportant work? Even once a problem has been identified, fixes are months away, not days.

The problem is that Apple has declared Sierra an important security fix.

someguyoutsideprovidence

Participant

As someone who works in AI all day this problem is killing me. Anytime my finger gets anywhere near the Magic Mouse 2 the screen slightly bounces all over the place. I just switched back to the original Magic Mouse and the problem is a lot less severe. So we are going backwards in Mac technology, awesome.....

A

Anonymous

I have problems with jumpy zooming when I'm dragging objects with pressed shift and alt (option key) - illustrator, photoshop cc, macos sierra

N

nicgoodman

Participant

I've noticed this too in addition to a very weird bug where there is a lag between clicking and moving an object. I will click and select an object and when I move my mouse, illustrator will treat it as if I'm clicking and dragging for a second before it realizes I had already released. Very annoying.

J

joel20371364

Participant

Yes, I'm having the same issues - just upgraded today, it's immediately reproducible - make a new doc, draw two boxes, click to select one of them (normal click and release, not hold), move the mouse away from it, a half second later, the box is following the mouse like i'm dragging it even though I'm not, it'll let go of it in a random location, this is also happening with transform tools like rotate - this is making it ridiculously impossible to work in AI.

J

joel20371364

Participant

Fixed my issue by resetting illustrator's prefs - hold Cmd+Option+Shift while launching, loses all settings but worth it being able to click on things, and rotate things again.