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Karadoc_
Karadoc_
Participant
January 17, 2017
Question

Major problem with units !

  • January 17, 2017
  • 1 reply
  • 597 views

Hi,

I am facing a huge problem with the units in Adobe Illustrator.

It seems like Illustrator doesn't put a separator before the decimals, which are interpreted as part of the whole number.

A small video showing the issue:

Issue with units in Illustrator 2017 (v21.0.0) - YouTube

This kind of issue may be caused by the fact that I'm using a French version of Illustrator.

It would be good if Adobe would acknowledge the fact that Illustrator is not only used by English people !

Is there currently a way to solve this issue ?

It makes Illustrator very annoying to use...

I've seen that even back in Illustrator 2015 this issue was already existing... How can that be remotely possible ???

Changing my regions settings on Windows does not solve the problem.

And I don't want to uninstall Avast either.

Yes, some non-english persons use your products.

And no, we shouldn't have to change settings in Windows or uninstall our anti-virus to make your program work as intended !

    This topic has been closed for replies.

    1 reply

    Doug A Roberts
    Community Expert
    Doug A RobertsCommunity Expert
    Community Expert
    January 17, 2017

    Karadoc_ wrote:

    And no, we shouldn't have to change settings in Windows or uninstall our anti-virus to make your program work as intended !

    you shouldn't have to, but since this hasn't been solved, it seems like at the moment you do have to.

    Karadoc_
    Karadoc_Author
    Participant
    January 17, 2017

    I understand that but...

    Are they really working in order to solve this ?
    I mean it looks like this problem is here since earlier versions of Illustrator and has never been really solved..

    There's clearly something that hasn't been done properly in term of development, and that's surprising to encounter that kind of issue with Adobe products, all the more on the 2017 version.

    I'm looking forward a reply from Adobe to know if progress has been made on this matter, and if a fix is planned.

    Doug A Roberts
    Community Expert
    Doug A RobertsCommunity Expert
    Community Expert
    January 17, 2017

    it's not very surprising to me, but i spend a fair bit of time here...

    if this is the same problem as that caused by some sort of conflict with avast antivirus, the only word i've seen on it is that they can't reproduce it, hard as that might be to believe. all we can do is keep filling in the bug report form and cross our fingers.

    Feature Request/Bug Report Form

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