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Maximize document window doesn't place the window right in the corner

Engaged ,
Dec 03, 2018 Dec 03, 2018

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This is a silly problem but it bothers me.

I'm using Illustrator CC 23.0.1 for Mac OS (10.14.1) and when I click the green button to maximize the document window, the upper and left edges are placed a bit under the toolbars.

Captura de pantalla 2018-12-03 a las 13.32.23.png

So I have to manually place it right like this each time. This can't be by design. Is it known? Any way to fix it for good?

Captura de pantalla 2018-12-03 a las 13.32.31.png

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Adobe
Community Expert ,
Dec 03, 2018 Dec 03, 2018

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You culd turn on the Application frame.

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Engaged ,
Dec 03, 2018 Dec 03, 2018

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Thanks for the idea, but I want to use it without the frame as I always had used it. The thing is Illustrator is placing the documents ignoring the toolbars. Either when I open a document or when I maximize it, it doesn't truly match the estate in the screen.

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Guide ,
Dec 03, 2018 Dec 03, 2018

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whan about docking the toolbar to the left side? Is it possible on mac in this mode?

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Engaged ,
Dec 04, 2018 Dec 04, 2018

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The toolbar is docked to the side. I suspect something broken in my Illustrator, because in Photoshop it works as expected.

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Adobe Employee ,
Dec 04, 2018 Dec 04, 2018

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Hi Carola,

Can you please verify the same behaviour when AI is launched with "UI Scaling" set to "Small"?

1. Launch AI and press "Command + k"

2. Switch to "User Interface" tab

3. Change the "UI Scaling" to "Small"

4. Click on OK button

5. Click on OK button again in the dialog displayed

Thanks & Regards,

Raghuveer Singh

Illustrator Team

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Engaged ,
Dec 05, 2018 Dec 05, 2018

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rbhunwal  escribió

Can you please verify the same behaviour when AI is launched with "UI Scaling" set to "Small"?

Hi, thank you! It works as expected when the UI size is small, however the interface it is too small for me.

I changed it back to my preferred setting but the document it is again misplaced. It looks like Illustrator always places the document as if the UI was in small size.

I also have problems with the start screen that may be related to this. In my preferred setting, I cannot see all the content in it. And I can't scroll horizontally to see it, I have to manually resize this window.

Captura de pantalla 2018-12-05 a las 9.27.05.png

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Engaged ,
Dec 05, 2018 Dec 05, 2018

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Also, when I open a document it ignores the toolbar and its hidden behind it, so I always have to click the green button to resize the window. Then it is perfectly placed - But, only if I use the small UI setting.

Captura de pantalla 2018-12-05 a las 9.18.48.png

Captura de pantalla 2018-12-05 a las 9.18.55.png

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Engaged ,
Feb 04, 2019 Feb 04, 2019

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I saw someone marked a reply as a solution, but it is not. Illustrator doesn't work correctly when the UI size is different from small, and changing it to small is not a solution for me.

The UI should be correctly displayed in other UI settings than Small one. The problem even affects the Start window, in which the items are not fully visible and you can't scroll to the right to display everything.

It's helpful, but the app design/behaviour should be corrected to display the interface correctly in all the size settings, as expected.

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Explorer ,
Aug 08, 2024 Aug 08, 2024

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And why is this still a problem. I'm old. I like my big UI. My eyes like my big UI so why can't Adobe get the window to fit properly? Geebus.

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Community Beginner ,
Sep 16, 2019 Sep 16, 2019

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I had this same problem and it was bugging me for a long time. Thanks for your suggestion. It did the trick!

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