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When I copied my ppt slide to illustrator, the words are always messed up. I used Arial in my slide, which also be installed in illustrator.
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If it is just words you are copying then I would suggest copying them to notepad first then into illustrator. When copying from PowerPoint/Word they sometimes carry unseen/hidden foreign charactors. Using notepad will strip all of that out and should appear as you want.
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I had the same problem. For me Helvetica worked but Arial didn't. YMMV.
From research, I gather it's a font compatability issue. I guess Adobe's Arial is not the same as Microsoft's Arial. You need a Truetype font, many of which will have "Pro" in the font name.
RJ