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Microsoft pen doesn't work perfectly on illustrator touch workspace

New Here ,
Dec 24, 2020 Dec 24, 2020

My pen doesn't work correctly while im in the Touch Workspace for some reason... here's the issue:

 

 

I'd really appreciate it if someone can help me with this issue.

 

Thank you,

Edwing03

 

TOPICS
Bug , Performance
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Adobe
Community Expert ,
Dec 24, 2020 Dec 24, 2020

Did this just begin happening? Did anything change? Have you updated drivers or do you need to.

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New Here ,
Dec 24, 2020 Dec 24, 2020

I got the pen a few days ago and it was my first time using it yesterday & everything is updated

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LEGEND ,
Dec 24, 2020 Dec 24, 2020

Hi there,

 

Sorry to hear about your experience.  Have you tried removing the pen's driver and installing it again? If not, please try doing that.

You may also create a new user account on your machine & try working with the pen there. Let us know how it goes.

 

Regards,

Ashutosh

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New Here ,
Dec 25, 2020 Dec 25, 2020

Hey,

 

I did all the steps and unfortunately, the problem remains.

 

Edwing,

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New Here ,
Dec 28, 2020 Dec 28, 2020
LATEST

Hey, 

 

I just realised that the problem is that i have to double click to draw with my microsoft pen on the Touch Workspace. Is there any way to change this so i don't have to double click?à

 

Thanks,

Edwing03

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