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Microsoft Surface Pen in Adobe Illustrator, Rarely Inks/Registers Strokes

New Here ,
Mar 31, 2020 Mar 31, 2020

Hi all,

 

For the first time, I'm trying to use my Surface pen in Adobe Illustrator.  My problem is, it will rarely ink when attempting to make a stroke.  Here are the details:

 

  • In Adobe Illustrator, paintbrush tool is selected
  • No ink appears on screen when stroke is performed about 90% of the time; every once in a while, a random stroke will ink
  • If I just tap on the screen, the pen will ink dots in accordance to taps on screen
  • I have updated all the drivers recommended by multiple troubleshooting tips
  • I have turned off the press & hold right-click feature
  • Pen inks perfectly fine in Microsoft Paint, absolutely perfectly
  • Pen does not appear to be working in quick Photoshop trial either

 

Any ideas?  Thank you!!

TOPICS
Bug , Draw and design , Tools
1.7K
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Adobe
Community Expert ,
Apr 25, 2020 Apr 25, 2020
LATEST

Are you using the Surface Pen on a Surface device ? What version of Illustrator ?

It should work just like any other presseure sensitive pen in Illustrator, like a Wacom:

https://community.wacom.com/how-to-draw-in-adobe-illustrator-with-a-wacom-tablet/

But do check if the Stroke color is set to something (not None) ! Does this help ?

 

Schermafbeelding 2020-04-25 om 17.39.00.png

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