Missing content in artwork after create outline

[huisan28802607auk6]

Recently I facing an issue that when I select all for my artwork, then create outline.

Some of the content of my artwork was disappear. Not sure who can help on this?

[Barbara Ash]

I can't replicate this issue. You could try resetting preferences. If that doesn't work you may need to uninstall/reinstall the application.

[huisan28802607auk6]

In my company, we have 3 person using the AI. However, in the same file we did the same create outline, the information will be disappear. So I think should not be setting preferences or required to reinstal the application right.

And this issue mostly happen on the part we are using bullet function or numbering list function.

[Monika Gause · Accepted solution]

Those are lists, right?

Try to outline them by using Object > Flatten transparency and then check "Outline text".

If that does not work, turn them into editable text first. There is a function for that.

[huisan28802607auk6]

Thanks for the advice, it is works.

[Met1 · Accepted solution]

from https://helpx.adobe.com/illustrator/using/bullets-numbering.html

1. Select the paragraph containing the bulleted or numbered list.
2. Select Type > Bullets and Numbering > Convert to text.

[huisan28802607auk6]

Thanks for the advice, it is works.