missing data on a saved document

Forum|Forum|2 years ago
September 14, 2023
1 reply
400 views

Hi community!

So I have been working on an illustrator document for the past 2 weeks, with many pages and designs. I save my documents every day, several times a day. I closed my document and reopened it several times over the past 2 weeks. Today I restarted my computer for the first time in days. And when I opened my document, It looked like 8 days ago. So I am missing 8 days of work. I am sure I saved this work as the previous days when I opened my document to work on it, everything was there.

Can anyone tell me what happened and if I can somehow recover my 8 days of work...

This topic has been closed for replies.

Monika Gause

Community Expert

Where did you save the file?

Is "Save in Background" turned off in the preferences? It should be.

Are you sure you opened the right document? Is this maybe a backup file?

L

Lily32288186gsqrAuthor

Participant

Hey Monika, thanks for your answer 🙂

I saved the file in my usual folder. The Data recovery is off. And when I look at my document in the finder, it says the document was created 3 days ago and modified 2 days ago. When I kno I been working on this document for the past to weeks and last modified it 2 days ago. I am puzzled.

Monika Gause

Community Expert

This looks like an older Illustrator version.

Which system is it?

And it also looks like the Illustrator team should take a look at your document. Sometimes (rarely) they can recover things.

@Anshul_Saini can you please help?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded