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Participant
August 14, 2024
Answered

Missing fonts in Illustrator on Windows

  • August 14, 2024
  • 1 reply
  • 487 views
I've spent a while creating my product labels, and the main font is Bebas Neue Regular. All of the labels are saved as an AI file and i print directly from AI. But a couple of days back that particular font is missing from every document? Its in the thumb nail, and if i open the doc in PS it prints ok. Theres not even palce holders or a substitute font in AI If i check the fonts, it shows up but it is blank on the right where it has the favourite star etc. Checking in the fonts file in windows, it is still installed. Ive tried to restart AI. I've reinstalled AI, but no change. Im on a pc using Window 10, and AI is on CC Thank you
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Correct answer daved37865138

Can you log out and then into your account?

Or deactivate the Bebas font and then activate again?


I uninstalled Bebas abd then reinstalled and all working again

Thanks for your help

 

1 reply

Monika Gause
Community Expert
Community Expert
August 14, 2024

Can you print other fonts from Illustrator?

Participant
August 14, 2024

Yes, all of the other fonts are there and show in the design.

If i try to select the font for new text, it defaults to another recent font from the design

Monika Gause
Community Expert
Community Expert
August 14, 2024

Can you log out and then into your account?

Or deactivate the Bebas font and then activate again?