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Missing main menu on Mac (file, view, windows, etc)

New Here ,
Nov 23, 2022 Nov 23, 2022

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Hello, I just started using AI on a Mac computer for the first time and it is missing the main menu options bar with file, view, windows, etc.  Does anyone know why it is missing and how I can get it to show up on the Mac computer?  

 

I have used it on a Windows computer for a few years and did not have this problem on the Windows computer.  Thank you!   

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Community Expert ,
Nov 23, 2022 Nov 23, 2022

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So you launched Illustrator and it wasn't there?

 

Do you have additional monitors attached? If so, please check monitor settings. Do you spaces or any of those things activated in your system?

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Community Expert ,
Nov 23, 2022 Nov 23, 2022

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On a Mac, that menu is not part of the application window but an intrinsic part of the OS. It may be on your main monitor or every monitor depending on your system settings.

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Adobe Employee ,
Nov 25, 2022 Nov 25, 2022

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Hi @Kimberly G 44,

 

Thanks for reaching out. I agree with Doug. The menu bar is a part of macOS. Would you mind restarting your Mac and checking if it reappears or not? Also, it is possible that the menu hides or unhides automatically. Please check that in the macOS System Settings > Desktop & Dock > Menu Bar > Automatically hide and show the menu bar > "In Full Screen Only" is selected.

Anshul_Saini_0-1669396253522.png

 

I hope this helps!

 

Thanks,

Anshul Saini

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