Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

missing parts of image on ai vector when opening in illustrator

New Here ,
Jun 23, 2023 Jun 23, 2023
have downloaded three images from same series and the same items are missing on all 3 images, preview looks fine but missing when opening

 507604261

#508826951

#507346447

 

can anyone help? 

TOPICS
Bug
353
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Jun 23, 2023 Jun 23, 2023

Do the images match what is shown on the Adobe Stock website?

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 23, 2023 Jun 23, 2023

it's the correct image but there are pieces missing on all 3 files from the same creator 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 23, 2023 Jun 23, 2023
LATEST

So the images match what you see on the Adobe Stock website?

The only thing that is different is the Preview icon on your computer? That can happen because Illustrator sometimes does not correctly update that preview when saving a file. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines