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L
LG28403697rmne
Participant
February 14, 2023
Answered

Missing Symbols/ glyphs When Pasting Thai Text from Excel to Adobe Illustrator

  • February 14, 2023
  • 2 replies
  • 3902 views

Dear Sir/ Madam,

Recently, I am facing with this issue when trying to copy Thai sentence from Excel to Adobe illustrator.
After pasting it on Adobe illustrator, I found that there are some missing symbols as compared to the original text in Excel. 

Is this a known issue or constrain in Adobe illustator when it comes to handling Asian languages?
Thank you in advanced.

    This topic has been closed for replies.
    Correct answer Anshul_Saini

    Hi @LG28403697rmne,

     

    I understand that you are experiencing an issue with missing symbols when copying Thai sentences from Excel to Adobe Illustrator.

     

    This issue can occur due to different font compatibility in Excel and Illustrator. To resolve the issue, you can try copying the Thai sentence from Excel and pasting it into a text editor like Notepad or TextEdit and then copying it from the text editor and pasting it into Illustrator. This can help remove any formatting issues or unsupported fonts.

     

    If the issue persists, please ensure that you have installed the Thai language pack in your operating system and that the font used in Excel is also installed in your system.

     

    If you are still facing issues, please share the excel file & font with me here or via DM. So we can further investigate the issue.

     

    Looking forward to hearing back from you.

     

    Thanks,

    Anshul Saini

    2 replies

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity ManagerCorrect answer
    Community Manager
    February 14, 2023

    Hi @LG28403697rmne,

     

    I understand that you are experiencing an issue with missing symbols when copying Thai sentences from Excel to Adobe Illustrator.

     

    This issue can occur due to different font compatibility in Excel and Illustrator. To resolve the issue, you can try copying the Thai sentence from Excel and pasting it into a text editor like Notepad or TextEdit and then copying it from the text editor and pasting it into Illustrator. This can help remove any formatting issues or unsupported fonts.

     

    If the issue persists, please ensure that you have installed the Thai language pack in your operating system and that the font used in Excel is also installed in your system.

     

    If you are still facing issues, please share the excel file & font with me here or via DM. So we can further investigate the issue.

     

    Looking forward to hearing back from you.

     

    Thanks,

    Anshul Saini

    R
    rpaulseymour
    Known Participant
    December 13, 2023

    Sadly, this does not work for me. I paste into TextEdit on Mac from a Thai web source; looks correct there. Then, I select it in TextEdit, paste into Illustraor and it's just a broken as it was pasting direct. See screenshot. Can't believe this happens. Serious work hinderance. Anyone have any ideas?

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    December 28, 2023

    The issue isn't the font, it's that the formatting breaks specifically when pasting in Illustrator. It actually works fine pasting in Photoshop with the same font, but obviously Photoshop is not vector artwork, which is what is needed.

     

    Thus, the "correct" answer here, "pasting it into a text editor like Notepad or TextEdit and then copying it from the text editor and pasting it into Illustrator," does not work for me, or no longer works.


    Hello @rpaulseymour,

     

    I'm sorry to hear that the suggested solutions are not working for you. The behavior you are describing is indeed unusual. To further investigate the issue, could you please provide more details and share the following:

    1. The AI file where you are experiencing the issue.
    2. A text file containing the Thai text that you are attempting to copy and paste.
    3. The website link or the source from where you are copying the Thai text.

     

    Examining these files and sources might help in identifying any specific characteristics or formatting issues that could be causing the problem.

     

    Feel free to share the information, and I'll do my best to assist you further.

     

    Best,

    Anshul Saini

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    February 14, 2023

    Do you have the same font available in Illustrator that you have in Excel? Fonts can get installed just for Microsoft Office, so just to make sure that this didn't cause your issue.

    L
    LG28403697rmneAuthor
    Participant
    February 16, 2023

    Hi Monika,

    Thank you for your feedback.

    Yes, I do have the same font installed and available in both Adovbe Illustrator and Excel.

    Best regards,

    Goo

     

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