Skip to main content
G
gavin_5881
Participant
March 11, 2025
Question

Mockup Feature Error - Experiencing High Demand

  • March 11, 2025
  • 1 reply
  • 873 views

When I try to use the mockup feature a red bar pops up at the bottom of my screen that reads;

"We're experiencing high demand please try again in some time."

It has been doing this for three days now. 

HEEELLLLPPPP. thanks.

1 reply

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
March 11, 2025

Please check out this long thread if there is anything that helps you: https://community.adobe.com/t5/illustrator-discussions/we-are-experiencing-high-demand-please-wait-and-retry-your-prompt-soon-text-to-vector-graphic-beta/m-p/14238894 

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
March 11, 2025

Hello @gavin_5881,

I hope Monika's suggestions helped resolve the problem. If not, kindly try the suggestions in this help article (https://adobe.ly/4dsInBx) to contact your admin to see if they help.

Looking forward to hearing from you.

Anubhav

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices