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Participant
July 16, 2022
Answered

modifica foto png

  • July 16, 2022
  • 2 replies
  • 455 views

Buongiorno a tutti, ogni volta che carico delle foto in png me le modifica.

Mi potreste spiegare come mai?

Grazie

This topic has been closed for replies.
Correct answer Anubhav M

Hello @Gianluca25270961vati,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue.

In the meanwhile, I would request to try the steps shared on this community post by Anshul (https://community.adobe.com/t5/illustrator-discussions/png-images-are-inverted-colors-when-opening-saved-file/m-p/12981938#M323941) and check if it helps.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

2 replies

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
July 18, 2022

Hello @Gianluca25270961vati,

 

We are sorry for the trouble. We are able to reproduce the issue at our end. We have already logged a bug with the product team, and they are currently investigating the issue.

In the meanwhile, I would request to try the steps shared on this community post by Anshul (https://community.adobe.com/t5/illustrator-discussions/png-images-are-inverted-colors-when-opening-saved-file/m-p/12981938#M323941) and check if it helps.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

Monika Gause
Community Expert
Community Expert
July 16, 2022

Unfortunately that is a known issue with PNG images. The engineers are working on it but there is no solution yet other than using a lower version.