• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

mon copier coller marche une fois sur quatre sur Illustrator

New Here ,
Sep 19, 2022 Sep 19, 2022

Copy link to clipboard

Copied

Bonjour la commu! 

 

Je ne sais pas pourquoi mais mon raccourcier clavier copier/coller marche une fois sur quatre dans illustrator et photoshop. Lorsque je fais ctrl+c et ctrl+v tout se passe bien dans mon ordi lorsque je navigue, que je copie/colle des dossiers ou autres mais une fois dans une Illustrator sans savoir pourquoi mon raccourci clavier marche quand il veut...


Vous auriez une solution à cette énigment ?


Je précise au cas où que j'ai monter mon PC il y a quelques semaines donc c'est un nouveau PC, cela dit comme je disais, je n'ai aucun problème ailleurs que sur Adobe.


Merci bien,

Viken

TOPICS
Bug , Feature request , Performance , Tools

Views

349

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Sep 19, 2022 Sep 19, 2022

Did you try to restart your machine and run only Illustrator and Photoshop? Check if there are no other apps/utilities running.

Votes

Translate

Translate
Adobe
Community Expert ,
Sep 19, 2022 Sep 19, 2022

Copy link to clipboard

Copied

Did you try to restart your machine and run only Illustrator and Photoshop? Check if there are no other apps/utilities running.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 19, 2022 Sep 19, 2022

Copy link to clipboard

Copied

Hi Ton,

 

Thanks for your answer.

There is nothing strange with the other apps/utilities running. It's a new computer so I don't have that many apps apart from Adobe.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 19, 2022 Sep 19, 2022

Copy link to clipboard

Copied

OK, just to make sure nothing is interfering with the clipboard like browsers or clipboard utilities,

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 18, 2024 Apr 18, 2024

Copy link to clipboard

Copied

Bonjour, ça fait plusieurs semaines que j'ai aussi ce soucis de copier.coller , ça fonctionne aléatoirement, uniquement dans la suite Adobe, les autres programmes sont ok.

PS : oui j'ai déjà redémarré ...

Quelqu'un aurait une solution, c'est vraiment très embêtant ... merci

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 18, 2024 Apr 18, 2024

Copy link to clipboard

Copied

Does it work after rebooting and when only Illustrator is running?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 18, 2024 Apr 18, 2024

Copy link to clipboard

Copied

Not working after many many reboot ... i have the problem since many weeks
I've already tested with only illustrator and same problem. Sometimes i can copy paste sometines not ...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 18, 2024 Apr 18, 2024

Copy link to clipboard

Copied

And there are also no other applications running?

Can you boot into Safe Mode - does it work then?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 18, 2024 Apr 18, 2024

Copy link to clipboard

Copied

No other 'real' application working on same time, but antivirus, ... and all little application running on background.

Sorry, but even if it's work into the safe mode, i use illustrator every day, i don't want to use safe mode every day.
I'll try with the last update > version Illustrator 28.4.1 ... maybe this bug has been corrected ?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 18, 2024 Apr 18, 2024

Copy link to clipboard

Copied

Antiovirus belongs to those things that are known to interfere with the clipboard and the modifier keys. 

 

You could use a different antivirus or go through all its settings. It might actually check the clipboard in the process thius ruining it for Illustrator.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 24, 2024 Apr 24, 2024

Copy link to clipboard

Copied

Bonjour j'ai le même problème que vous depuis plusieurs semaines, tout fontionnait comme il faut auparavant, je précise je suis sur Windows. Même constat le raccourci CTRL C / CTRL V fonctionne trés bien dans les mails, la navigation ou autre. D'ailleurs même constat via le menu Edition, si je fais "couper" ou "copier", l'option "COLLER" est grisé dans le Menu ! Est ce un bug Adobe ? Merci

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 24, 2024 Apr 24, 2024

Copy link to clipboard

Copied

Hello @Claire36960540j6p8,

We understand that encountering technical issues can be frustrating. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.

Looking forward to hearing from you.

 

Thanks,

Anubhav

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 24, 2024 Apr 24, 2024

Copy link to clipboard

Copied

LATEST

The following apps have been identified to mess with the clipboard:

  • Parallels Toolbox running with the Clipboard History
  • TeamVewer Clipboard > Use Shared Clipboard
  • Apple iOS device simulator from Xcode
  • Windows Multi-clipboard
  • Windows Clipboard History
  • Chrome Remote Desktop
  • Mouse Pointer Highlighter
  • AnyViewer
  • Pastebot app
  • Overzealous antivirus (Digital Guardian) as well as viruses that empty the clipboard
  • Vector Magic

If you have any of them, try and turn them off.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines