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Participant
February 1, 2022
Question

Monitor piscando durante o uso

  • February 1, 2022
  • 3 replies
  • 1083 views

Olá, tudo bem? Já faz um tempo que estou tendo o seguinte problema, começo a trabalhar no arquivo do Illustrator e meu monitor começa a piscar quando realizo ações simples, até mesmo só de mexer o mouse. Isso acontece somente com o Illustrator, tenho jogos pesados instalados e o problema não ocorre. Eu tenho uma placa de vídeo 1050 GTX.

3 replies

Anshul_Saini
Community Manager
Community Manager
April 6, 2022

Hi @Nayara2293926692pz @David23757598mrlr,

 

We are sorry for the trouble. I would request you to share a few details like:

  1. System specification - GPU Model, GPU driver version, Operating System, and its build number.
  2. Display(s) specification - Model No. & Screen resolution.
  3. Is it happening while working on a specific file or all?
  4. A small screen recording of the issue would be really helpful.
  5. Illustrator version in which it is happening. Also, please update to Ai v26.2.1, released recently, and let us know if this is happening in it as well?
  6. Screenshot of Color Profile/ Settings
  7. Is Photoshop opened simultaneously or running in the background? Does closing it resolves the issue?

 

We require this information to investigate the issue further. I will be looking forward to your responses.

 

Thanks & Regards,

Anshul Saini

Participant
January 10, 2025

Estou em 2025 e estou enfrentando o mesmo problema. 
Alguém conseguiu resolver?

Anubhav M
Community Manager
Community Manager
January 10, 2025

Hello @RenataZundt,

I'm sorry to hear you're having the same trouble with Illustrator. Would you mind confirming the exact version of the OS/Illustrator installed and whether Illustrator behaves this way when working with both internal and external monitor(s) so I can better assist you?

Looking forward to hearing from you.

 

Anubhav

Participant
March 25, 2022

estou com o mesmo problema você conseguiu resolver @Nayara2293926692pz ?

marliton
Community Expert
Community Expert
February 1, 2022

Hi. Please try with View > View using CPU. Also, you can try unchecking Preferences > Performance > GPU Performance.

 

Marlon Ceballos
Participant
February 9, 2022

Está tudo atualizado, verifiquei essas preferências, continua acontecendo.