Mouse cursor disappears on Windows 11 Insider Preview

Forum|Forum|1 year ago
March 19, 2024
5 replies
806 views

I opened Illustrator to work on a project and my mouse cursor disappears when I am in the workspace. I can't seem to get it back. It is just an illustrator issue since I can see my cursor fine in other programs.

what is the issue?

Bug

This topic has been closed for replies.

F

FreeDigitalArtist

Participating Frequently

Microsoft responded quickly. There was an update yesterday (21st) that fixes the issue.

Anubhav M

Community Manager

Hello @Rejein Akish,

We understand that encountering technical issues can be frustrating. Would you mind checking if you have an Insider Build of Windows installed (adobe.ly/3IIAIT2)? If yes, kindly try the suggestions shared here (adobe.ly/49YdWSP) to perform a clean installation of Windows, as suggested by Doug, to see if it helps.
Alternatively, try updating to the latest Insider Preview (https://adobe.ly/3VsQicH) and share your observations

Looking forward to hearing from you.

Thanks,
Anubhav

F

FreeDigitalArtist

Participating Frequently

I have the same issue, and I can't work with the Adobe tools like this. No other application has this problem.