my adobe illustrator 2023 error at loading of ippCV library

[dian32985590c5cu]

my adobe illustrator 2023 is not working normally. message appears (your application is dynamically linked with intel(R) IPP libraries version 2021.6 No DLL from the list below is found on the system search path: ippcvm7.dll (the most suitable for your cpu) please provide a path to at least one of them) how to fix it?

link : 

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

[dian32985590c5cu]

thanks for your help.

[Anshul_Saini · Accepted solution]

Hi @dian32985590c5cu,

It seems you're encountering an error related to the IPP (Intel Performance Primitives) library when trying to use Adobe Illustrator 2023. This error suggests that a necessary library file, "ippcvm7.dll," is missing or not located in the expected system path.

To resolve this issue, you can try the following steps:

1. Reinstall Adobe Illustrator: Reinstalling the application can sometimes resolve missing library issues.

2. Check Intel IPP Libraries: You can check the Intel IPP libraries on your system. It appears that Adobe Illustrator is looking for version 2021.6 of these libraries. You can check if your CPU supports this version from the Intel website (https://adobe.ly/4766jYF)

3. System Compatibility: Make sure that your system meets the minimum requirements for Adobe Illustrator 2023, as some compatibility issues could result in missing library errors. (https://adobe.ly/3s2FpCq)

Please note that dealing with library-related errors can be complex, and it's essential to proceed carefully to avoid any unintentional system changes. If you're not comfortable performing these tasks, it's a good idea to consult with our technical Support for more detailed guidance on resolving the issue.

I hope this helps you resolve the problem and get Adobe Illustrator working normally. If you have any further questions or encounter any other issues, please don't hesitate to ask for additional assistance.

Best,

Anshul Saini

[dian32985590c5cu · Accepted solution]

thank you for your help, it seems that my processor is not supported, because this is an old computer, thank you

[DEEP36176173h864]

error at loading of ippcv library photoshop version 2021.6