my Freight font no longer appears on my illustrator file

Participant ,
Dec 09, 2021 Dec 09, 2021

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just moved over to a new mac book pro and my fonts on the illustrator file i was working on are no longer recoginized. I went to creative cloud and clicked on active fonts but all i get is a continuing circle that spins around saying Loading Adobe Fonts. I am using the latest Illustrator 26.01 version on apples Monterey operating system. any suggestion how i can get my fonts recognized again please. this is driving me nuts;

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Participant ,
Dec 09, 2021 Dec 09, 2021

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also, i downloaded the font from adobe type and it says as much when i check it in the cloud, that it has been downloaded but it is still saying it cant find it in Character.

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Mentor ,
Dec 09, 2021 Dec 09, 2021

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Not sure, but it was reported that Adobe Apps would only recognize OpenType fonts at some point.  Are your fonts TypeOne Postscript or True Type?  That might explain it.  Otherwise, look for Apple's Fontbook app and see if the fonts have been loaded there or check your System > Fonts and see if they are there, too.

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Participant ,
Dec 09, 2021 Dec 09, 2021

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i downloaded it from the adobe font foundry.

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Adobe Community Professional ,
Dec 09, 2021 Dec 09, 2021

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Participant ,
Dec 09, 2021 Dec 09, 2021

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M, thanks but no thanks. Ended up contacting tech support and they had to reinstall new software and such. It's fixed now though. Thanks for reaching out.

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