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My illustrator files dissapeared from the creative cloud files folder after updating

New Here ,
Jan 03, 2017 Jan 03, 2017

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Dear Everyone,

Recently i activated the free trial from Lightroom CC. I already have illustrator CC. After updating the creative cloud in order to activate the free trial from lighroom cc i had some work to do on illustrator. I started illustrator and I wanted to open on of my last files. But the only files that were in the folder were illustrator files from a half year back. 100 important files from the last past months are missing and I can't find them anywhere. hundreds of hours of work are missing. I really hope you guys can help me get these files back.

I would love to hear from you guys!

Marco

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correct answers 1 Correct answer

Community Expert , Jan 03, 2017 Jan 03, 2017

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User files missing from Adobe Creative Cloud

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Adobe
Adobe Employee ,
Jan 03, 2017 Jan 03, 2017

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Moving to Illustrator​

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Community Expert ,
Jan 03, 2017 Jan 03, 2017

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Have you tried the following...

User files missing from Adobe Creative Cloud

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