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emilyl3238604
Participant
January 10, 2020
Answered

My illustrator toolbar is not working after an Windows 10 update

  • January 10, 2020
  • 1 reply
  • 262 views

My illustrator is not working after I updated to windows 10. Can someone tell me the reason?

 

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Correct answer Rishabh_Tiwari

Hi Emily,

 

Sorry to hear about the trouble. I would request if you can share a few more details like:

 

  1. The exact version of Illustrator.
  2. What exactly is not working? Is it like you are unable to select tools, tools are missing, it's greyed out? Could you please share a few more details, if possible please share a screenshot of the issue that you are facing.

 

Regards

Rishabh

1 reply

Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
January 10, 2020

Hi Emily,

 

Sorry to hear about the trouble. I would request if you can share a few more details like:

 

  1. The exact version of Illustrator.
  2. What exactly is not working? Is it like you are unable to select tools, tools are missing, it's greyed out? Could you please share a few more details, if possible please share a screenshot of the issue that you are facing.

 

Regards

Rishabh