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camila5CF8
Participant
May 30, 2021
Answered

My images turned white

  • May 30, 2021
  • 2 replies
  • 6530 views

Hi everyone! I am having some trouble with one of my files, because most of the images I had turned white without any reason. As it is shown in the picture the image is kind of still there but I cant see them. 🙃

 

If anyone could help that will be great!!

Thank you

Correct answer Mylenium

The simple answer likely is that by abusing AI as a page layout tool for pixel-based imagery you run out of memory, be that in the GPU functions or in general. AI is not good at dealing with pixel images. As a start, turn off GPU acceleration in the preferences/ preview settings and see if it makes a difference. For anything beyond that actual system information and details about your document will be required.

 

Mylenium

2 replies

Anna Lander
Anna Lander
Inspiring
May 30, 2021

Such problems generally related to previewing modules and based on memory issues. Try to close other applications to make more RAM space available for work. Check the HDD free space. Restarting the system is also useful.

Mylenium
MyleniumCorrect answer
Legend
May 30, 2021

The simple answer likely is that by abusing AI as a page layout tool for pixel-based imagery you run out of memory, be that in the GPU functions or in general. AI is not good at dealing with pixel images. As a start, turn off GPU acceleration in the preferences/ preview settings and see if it makes a difference. For anything beyond that actual system information and details about your document will be required.

 

Mylenium

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