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Known Participant
April 27, 2021
Question

Need help with Illustrator workflow

  • April 27, 2021
  • 3 replies
  • 15235 views

Hello,

 

I'm working on designing supplement labels and for some reason the logo is showing extra lines around it. I've included a couple of the supplement labels with yellow arrows pointing to the extra lines so this can be seen. You don't see the lines with the .ai version of the file, but they show in PDF and when the labels actually print on the supplement. I'm pasting the logo into the label as an image.

 

Since you can't see these lines in the .ai version of the file, how do you even remove them? Is there a way to remove these lines or am I missing something? 

 

Thank you for the assistance.

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3 replies

Ton Frederiks
Community Expert
Community Expert
May 4, 2021

Even with the default compression the result can be as horrible as you have encountered.

When scaled to a very smal size, resampled and jpeg compressed during PDF creation, I can replicate the result.

Try to save the PDF with Compression set to Do not downsample

Jacob Bugge
Community Expert
Community Expert
May 4, 2021

Now that was a real answer, Ton.

 

mike5E6DAuthor
Known Participant
May 5, 2021

@Jacob Bugge,

 

Indeed it was a real answer by @Ton Frederiks. It worked gentlemen. The trick lied in setting the color bitmap images in the compression section before saving to do not downsample. Thank you both for your patience and assistance with this. All good for now.

Monika Gause
Community Expert
Community Expert
April 27, 2021

They are probably caused by resampling the logo when exporting the PDF.

This is just a circle - why is it even a raster image?

mike5E6DAuthor
Known Participant
April 27, 2021

Thanks for replying @Monika Gause. It wasn't my intention to create a raster image, but rather redact details for privacy. 

 

What do you mean by resampling the logo? Do you have any thoughts on how I can fix this and/or go about it differently? I need to include the logo as part of the label.

Jacob Bugge
Community Expert
Community Expert
May 2, 2021

@Jacob Bugge I'm having another problem I'm hoping you can help with. If you look at the icons.pdf file, the icons are showing ok and legible in PDF format.

 

However, when I paste the icons into the .ai file that I'm working on and save that file as a PDF, 2 of the icons are no longer legible and it gets grainy (I've attached a screenshot to show the poor quality).

 

Can you please assist in addressing this issue?

 

Thank you


Mike,

 

There can be no doubt that the two ailing ones have been rasterized somewhere along the way, and I believe it is crucial to establish where and how that has happened.

 

Can you outline the unfortunate course of events, and have a look at the states of the artwork at the different stages to the degree that those are still available?

 

Hopefully, it is a simple matter of getting back to before the rasterization and then avoiding it.

 

Mike_Gondek10189183
Community Expert
Community Expert
April 27, 2021

I dont see a logo, all I see is transparency indicated by checkerboard pattern, I there something wrong with your screenshots, or am  I not understanding your issue?

 

mike5E6DAuthor
Known Participant
April 27, 2021

Thanks for reply @Mike_Gondek10189183. The circle is part of the logo. Nothing is wrong with the screenshots. I have redacted the details for privacy. 

 

If you notice the placement of the yellow arrows, you'll see the issue in terms of the lines on the circles. It's more clear in the other screenshot. Any thoughts on the issue?