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coolewewr
Participant
September 30, 2019
Question

NEED UPDATE 16.0.3 ! for Illustrator CS6

  • September 30, 2019
  • 1 reply
  • 3608 views

i do need a update for HdPi Display für Illustrator cs6 (mac version) anybody can help on getting it ? (or even: anybody can send me the file?

i tried downloading the file from the official adobe.-Site BUT IT DOES NOT WORK! https://supportdownloads.adobe.com/detail.jsp?ftpID=5524#sa_src=web-messaging

so please can anybody provide that update for me ?

    1 reply

    Tom Winkelmann
    Tom Winkelmann
    Inspiring
    September 30, 2019

    You have to contact the support...

     

    https://www.adobe.com/about-adobe/contact.html

    - click on the Chat button on the bottom right hand corner of the first screen (the circle with 3 dots inside)

    - click on "Downloading or Installing", then ask for the Download-Link

     

    Do NOT let the support agent tell you to come to the forums for help... no user in a public forum has access to Adobe's internal links, you MUST obtain the program and update links from Adobe support.

     

    When you finally do have a download link, be sure to copy every file you download to an external drive so you never have to hunt for download links if they are moved again... also make a text file containing ALL of your serial numbers and copy that file as well

    C
    coolewewrAuthor
    Participant
    September 30, 2019
    Thank you very much for your help, this is kind from you! well, ive contacted adobe support but they dont have the update file i need! so if anybody knows more about that or even can provide a download File with a 4K support for illustrator please do attach it here. thanks
    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    September 30, 2019

    The download file can only be provided by Adobe. Anything someone else provides you, would be illegit and should also be treated with caution, since it might contain malware.

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